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  • June 15, 2015 at 9:06 pm #302960
    Travelander
    Participant

    Hi,

    I get the 403 Forbidden Access to this resource on the server is denied!Error when trying to install
    the theme.co add on extensions. I am not with Host Gator, I am with VentraIP an Australian Hosting company, as I am in Australia.

    This is a real problem as I am wanting to install the revolution slider and visual composer, but can’t!
    As you will see I am also using a temporary URL. maybe that has something to do with it.

    Any help will be greatly appreciated.
    http://110.232.141.60/~travelan/

    Thanks
    Jane

    June 16, 2015 at 4:50 am #303254
    Christopher
    Moderator

    Hi there,

    Have you contact you host provider? Have you read the note for HostGator users ? As you may have the same server configuration problem.

    For the time being you can install the plugins manually. In the main X Theme folder that you downloaded from Theme Forest, you can locate the “revslider.zip” and “js_composer.zip” files under (“X/framework/plugins/”). Then unzip the plugins files and use a FTP Client software (FileZilla Client) to upload them into your server (“ROOT/wp-content/plugins/”) folder.

    Once you have uploaded them into the server, login to your WordPress back-end and head over to the Plugins -> Installed plugins to activate those plugins.

    Hope it helps.

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