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  • #1036817
    3antz
    Participant

    Hi,
    I’ve just upgraded to the latest version of X. For some reason, the revolution slider and images disappear from the main page once I’ve made changes with Cornerstone. I’ve tried clearing all the caches via w3 but the problem persists. It will only appear as usual once I clear my browser cache. I’m on Chrome.

    Anyone experience anything similar and has a solution?

    Tnx.

    #1036926
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thanks.

    #1036964
    3antz
    Participant
    This reply has been marked as private.
    #1037078
    Rue Nel
    Moderator

    Hello There,

    Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

    And usually, you also need to clear your browser’s cache or use Chrome’s incognito mode before testing your site right after you have updated X and Cornerstone.

    Hope this helps.

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