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  • June 1, 2016 at 1:51 pm #1020616
    Steven H
    Participant

    Hi,

    I have upgraded to 4.5.1 and purged my cloudflare cache completely.(WordPress 4.5.2)

    Cornerstone built pages are not working with embedded content – youtube / sliders. and images with slide in effect do not appear at all unless i remove the animation. Page example: http://www.demand-analysis.com/?page_id=1500

    Below more features there should be content etc

    Image1.jpg show an error from Rev Slider that appear occasionally on page : http://www.demand-analysis.com/?page_id=27

    All help appreciated.

    Steve

    June 1, 2016 at 2:19 pm #1020677
    Steven H
    Participant
    This reply has been marked as private.
    June 1, 2016 at 9:39 pm #1021347
    Lely
    Moderator

    Hello Steve,

    Thank you for the credentials.
    Upon checking, there are console errors on your pages. The following resources are missing

    http://www.demand-analysis.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js?ver=5.2.5.3
http://www.demand-analysis.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution.min.js?ver=5.2.5.3
http://www.demand-analysis.com/wp-content/plugins/revslider/public/assets/css/settings.css?ver=5.2.5.3

    Would you mind reinstalling your revolution slider? Please note to backup your sliders. Since I can’t duplicate your issue regarding fade in animations, this might be because of the console errors thrown by missing resources of the revslider. Do let us know how this goes.

    June 2, 2016 at 1:24 am #1021556
    Steven H
    Participant

    Hi Lely,

    Thanks for helping with this – really appreciated.

    I exported my sliders and deleted the revolution slider plugin and my fade in animations worked and cornerstone pages returned to normal.

    I then downloaded the plugin again and uploaded the zip from – http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 – and all the errors returned. (I already owned this plugin before X)

    So the problem is this plugin. I deleted the plugin again and all works.

    When I try and add the plugin via X Addons – Extensions I get the error : Your WordPress file permissions do not allow plugins to be installed.

    (I get this error for all X Addon Extensions)

    Can you let me know how to sort this permission error?

    Many thanks

    Steve

    June 2, 2016 at 1:55 am #1021608
    Steven H
    Participant

    Hi,

    I have checked my PHP version 5.3.13 – could this be the issue.

    If so, what version should I ask my hosting provider to install?

    Thanks

    Steve

    June 2, 2016 at 5:26 am #1021856
    Steven H
    Participant

    Hi,

    I followed this advice on another post:

    Post Link: https://community.theme.co/forums/topic/revolution-slider-after-update/#post-1021781
    ==================================================================================
    i had the same problem! But i managed to solve it.

    There is a problem with the revslider.zip, which is comming with the x-package, because if you unzip it, in revslider/public/assets/ is still the asset.zip. So you have to unzip it and load it manually to your webspace to the appropriate place.

    Best
    Tobi
    ==================================================================================

    And this sorted the revslider issue – this is now running again.

    I still cannot install any plugins via X Addons Extension – error : Your WordPress file permissions do not allow plugins to be installed.

    Steve

    June 2, 2016 at 5:30 am #1021860
    Paul R
    Moderator

    Hi Steve,

    Please refer to the link below.

    https://community.theme.co/forums/topic/regarding-end-of-life-php/

    Hope that helps.

    June 3, 2016 at 6:28 am #1024017
    Steven H
    Participant

    Thanks Paul – just moved host to get PHP updated in a timely manner.

    All working now.

    Thanks again

    Steve

    June 3, 2016 at 9:50 am #1024295
    Joao
    Moderator

    Great to hear it Steven.

    let us know if you need help with anything else.

    Thanks

    Joao

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