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  • Author
    Posts
  • #1416145

    Uwakili
    Participant

    Hey,

    I can’t add or delete elements in cornerstone. Everytime I try its non-responsive.

    Any assistance will be appreciated.

    #1416443

    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1417321

    Uwakili
    Participant
    This reply has been marked as private.
    #1417388

    Christian
    Moderator

    Please deactivate all your third party plugins so we know there’s no plugin conflict while we investigate.

    Thanks.

    #1428075

    Uwakili
    Participant
    This reply has been marked as private.
    #1428482

    Christopher
    Moderator

    Hi there,

    You are using outdated version of x and cornerstone.

    Please find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    You need to update theme manually via FTP, then follow https://community.theme.co/kb/product-validation to validate product, next you’ll be able to update plugins automatically.

    You can review our update guide.

    Hope it helps.

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