Hello,
Just installed XTheme but for some reason when trying to Use x it would still use the old default theme and unable to override it with X, In addition I am unable to even upload a demo to try to override the default theme.
Hi there,
Would you please kindly follow the steps below:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time
- Check the Setup Guide and see if you set everything correctly:
https://theme.co/apex/forum/t/setup-getting-started/63
If you still have problems kindly get back to us with the URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you
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