X-License for Production and Staging server

Support
#1

Hi there

My latest X-License is valid for the Production server https://tuccillo.showmyproject.ch/

Now the page is live and I entered the License Code in the validation field path the live page https://tuccillo.ch

After hit “enter” the following message appears:
Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.

Normally I never had problems to validate the production and the live page. What do I do wrong?

Thank you very much for your help.

#2

Hello Felix,

Thanks for writing in!

To resolve your issue, please login to the APEX account and manage your licenses (https://theme.co/apex/licenses). Please make sure that https://tuccillo.ch has been assigned to the license code that you are using to validate the X theme installed in the given site url.

For more details on product validation, please check this out:

Hope this helps.

#3

Hi RueNel

Thank you very much for your help. Now it works! I think, I did it the same way before…

Thanks again.

#4

You’re most welcome!
We really appreciate for letting us know that it has worked for you.

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.