X and Cornerstone doesn't work

rad · February 8, 2019, 5:14pm

Hi Barbara,

The theme and cornerstone versions are still incompatible, I checked my Themeforest account (Envato) and it has the latest versions.

The possible cause why it’s not updated properly is because of the folder name. You have installed the entire zip package to your site (x_package.zip) which results to this

You should unzip x_packaged.zip from your computer, then find x.zip and install/upload it to your site. The folder path will then result to /themes/x/ instead of /themes/x_package/x/.

Please try moving the /x/ folder outside /x_package/ folder through your FTP or hosting’s file manager. The path must be /wp-content/themes/x/. Then try updating it again, since it’s already validated.

Thanks!

barbara · February 12, 2019, 12:42pm

I’ve moved the X in the following path /wp-content/themes/x/. Now the licence is not valid both, not valid: license Envato (X Theme) and Themeco (Pro). and now ?

mldarshana · February 12, 2019, 9:40pm

Hi Barbara,

I have regenerated your .htaccess file by head over to Settings -> Permalinks section and then by selecting the option postname.

Now when checking your pages, I was able to edit them using Cornerstone editor (see secure note below).

Make sure to clear full cache on your end, test loading Cornerstone and see if that works.

Thanks!

barbara · February 14, 2019, 3:41pm

Sorry, Cornerstone don’t work. Loading message again.I send you the screenshot

ruenel · February 14, 2019, 8:42pm

Hello Barbara,

I have logged in to your site and edited the same page as shown in your screenshot which is the social media page. I could not replicate any issue at all.

Please clear your browser cache or use private browsing mode (Chrome’s incognito mode) and test Cornerstone again.

barbara · February 15, 2019, 10:45am

Sorry, but Cornestone don’t work.
Result of this morning.
1 the page: content development, seo consulting, real time analytics, social media management and branding (all pages of menu) are totally blank;
2 don’t upload cornerstone,
3 problem with cache (I’ve tried Chrome’s incognito mode),

It’s impossible to continue whit this problem…

mldarshana · February 15, 2019, 1:31pm

Hi Babara,

Do you have any internet connection related issues ? I have tried editing the same page and I was able to edit it using Cornerstone without any issues (see secure note below).

I still believe this issue could be a caching or internet connection related issue on your end. Could you please try clearing full cache by following this guide (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/) and re-test this issue again.

Also I would suggest you to test it on different browsers as well.

Thanks!

barbara · February 18, 2019, 3:16pm

I’ve added the google code for the XML map in the “editor” -> header.php, after that, all pages become blank. Where can I add the code ?

rad · February 18, 2019, 4:13pm

Hi @barbara,

You shouldn’t do that and I can’t provide any recommendation of how it should be added since I’m not sure what XML is it. Where do you get the XML and is there any instruction how it should be added?

Thanks!

barbara · February 20, 2019, 10:53am

XML from Google, usually I add the code in the header.php

thai · February 20, 2019, 1:51pm

Hi Barbara,

Please remove your custom code for XML. There is the SEO Yoast plugin which generates the XML site map for your website:

Hope it helps

barbara · February 25, 2019, 11:22am

Sorry, but I don’t want the plugin… only for a small code…It’s better to add the code in the correct page…

rad · February 25, 2019, 1:25pm

Hi Barbara,

May I know the XML code? Even if it’s simple, it shouldn’t be just added since it could break the site. And please provide the URL of the instruction about this XML so we could verify if it’s fully doable without a plugin.

Thanks!

barbara · March 4, 2019, 4:50pm

www.ojungle.com

ruenel · March 4, 2019, 5:42pm

Hello Barbara,

XML from Google, usually I add the code in the header.php
Sorry, but I don’t want the plugin… only for a small code…It’s better to add the code in the correct page…

We have a unique template system which allows us to use 4 stacks in this theme. Editing the header.php is not recommend because it will break the layout or result to an error. And because what you are trying to accomplish requires a template customization, we would highly to suggest that you use a child theme. This allows you to make code changes that won’t be overwritten when an X update is released. After your child theme is setup, please review how we recommend making template changes in Customization Best Practices.

After the child theme is set up, please add the following code in your child theme’s functions.php file

// Add custom XML code before the head tag
// =============================================================================
function add_xml_code(){ ?>
  
  You will insert the xml code here

<?php }
add_action('wp_head', 'add_xml_code');
// =============================================================================

Hope this helps. Kindly let us know.

barbara · March 5, 2019, 4:53pm

I’ll try…
Another answer regarding Articles pages for example:

http://ojungle.com/analytics-brand/

why the theme upload the img “Become a member” and orange color ( left img and color orang for left txt: “Articoli recenti”).
The only color for me is fucsia (strong pink)

paul.r · March 6, 2019, 5:02am

Hi Barbara,

I checked and can see your image urls have been appended with something like pagespeed.ic.t-lhZZA0R6.webp
This is added by a thirdparty plugin which might be the one causing the issue,

Can you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

barbara · March 6, 2019, 12:21pm

I’ve cancelled the img, it’s not thirdparty plugin the problem but now I’ve this result
It’s X theme right sidebar

rad · March 6, 2019, 9:58pm

Hi Barbara,

Sorry for the confusion, and as addition Pagespeed is also a hosting feature which can only be turned off through the hosting panel.

As for the issue, would you mind providing clarification of what you wish to do with that? As initial checking, it’s an image added to the text widget in that sidebar, and the image URL is dead (404). Perhaps you wish to remove it or change the image URL? You can do both within the text widget in Admin > Appearance > Widgets

Thanks!

system · March 16, 2019, 9:58pm

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