WooCommerce integration

Hello,

My website is: https://crisisequipped.com

I’m trying to connect WooCommerce to my store. I have a couple sample products to test everything out before installing real products.

When I go to the top cart option (on my header) it directs me back to the homepage. I tried to change these settings to the shop page, etc but it doesn’t even show these pages as options. When I enter them manually (for example: https://crisisequipped.com/shop) it renders it invalid and erases my entry.

What am I doing wrong?

Thanks so much!
-Nadia

Hi @NadiaCrisisEquipped,

Thanks for writing in.

I could not fully view your woocommerce in the front end. In this case, please share us your admin credentials in a secure note.

Don’t forget to check for plugin conflict and update your setup(X theme, cornerstone and woocommerce) to the latest version.

Latest version guide:

Updating guide:

How to test for plugin conflict:

You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Guide on how to setup woocommerce in X theme:

Hope it helps.

Let us know how it goes!

Thanks.

Hello, I believe all my plugins are up to date. Below you can find my admin credentials. Thank you so much for your help.

Hello! I almost figured out the problem, yay! I only encountered one problem related to this - maybe you can help.

Note, the problem only occurs when I access my website on a desktop through Firefox. If you go to my homepage ( https://crisisequipped.com ) and click on the cart in the header, it will redirect you to the homepage, rather than the cart page (https://crisisequipped.com/cart) . I have this problem only with the home page, shop page, and family plan page (found under the “about” tab).

The cart link works fine when I’m accessing it from all my other pages.

Everything works fine when I’m using a phone, ipad or Chrome on a desktop. How can I fix the Firefox issue? I cleared cache and my Firefox history.

Thanks for all your help!!

Hey Nadia,

I tested clicking the cart in your home, shop and family plan pages but I didn’t experience that the cart button redirected to the homepage. I tested in Firefox.

Please clear your browser cache and check again. Also try loading your site in Firefox Private mode.

Thanks.

I just tested it in private mode (I forgot about doing it that way), and it worked for me too :slight_smile:
Thanks so much for checking!!

You are most welcome. :slight_smile:

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