Upgraded to Pro - WP admin panel shows X not Pro

[Galavanters]

Hi Apexers, I've started a brand new blog and purchased and installed X. Then, I purchased the Pro upgrade from Themeco (not EnvatoMarket), and followed the instructions - all seemed to go smoothly. However, in my Wordpress dashboard, I still see X in the admin panel and not Pro. I should see Pro, right? I've checked my site URL mapping in WP and Apex - they're the same. I'm not able to enter the Pro license through Wordpress. I want to be sure I'm getting all the benefits of my upgrade, including the installation of the App demo which keeps timing out. help

[christopher.amirian]

Hi there,

Yes, you should not see X and should see Pro in the left menu of the Dashboard.

Unfortunately, The Pro theme does not support the Demo Import functionality. So you need to install the X theme on a fresh new WordPress installation first using the Envato Purchase key and validate the product:

Setup - Product Validation

This article was last updated on the September 8, 2017. In this article we'll take some time to discuss product validation in X, Pro and the benefits that come along with it. You do not need to validate your product in order to continue using it (will simply need to update the theme manually), however doing so will unlock many great features including automatic updates and access to Extensions. Without further ado, let's get down to it! What is Product Validation? With regards to X, Pro and…

Then import the demo content:

Setup - Demo Content

This article was last updated on the November 20th, 2017. Demo content is managed via the X > Overview section in the WordPress admin area of the theme. [X Demo content] It is very important to note that while the importer will not overwrite or alter any of your posts, pages, or portfolio items, your Customizer settings will be altered upon setting up a demo (this is necessary so that we can setup your installation similar to the demo). If you already have your website setup but are still …

After that follow the article below to Convert from X to Pro:

X To Pro Conversion

Before you can update your site to Pro you'll first need to convert your X License into an Pro License. As long as you registered your X license prior to the launch of Pro, you can convert your license at no additional charge. Converting Your License First of all head over to your account page which you'll find here. Or click on your account in the left hand sidebar, then click Licenses [image] Once you've clicked that, you should see the manage licenses screen like this: [image] If y…

Thank you.

[system]

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