Upgraded to Pro - WP admin panel shows X not Pro

Support
#1

Hi Apexers, I’ve started a brand new blog and purchased and installed X. Then, I purchased the Pro upgrade from Themeco (not EnvatoMarket), and followed the instructions - all seemed to go smoothly. However, in my Wordpress dashboard, I still see X in the admin panel and not Pro. I should see Pro, right? I’ve checked my site URL mapping in WP and Apex - they’re the same. I’m not able to enter the Pro license through Wordpress. I want to be sure I’m getting all the benefits of my upgrade, including the installation of the App demo which keeps timing out. help

#2

Hi there,

Yes, you should not see X and should see Pro in the left menu of the Dashboard.

Unfortunately, The Pro theme does not support the Demo Import functionality. So you need to install the X theme on a fresh new WordPress installation first using the Envato Purchase key and validate the product:

Then import the demo content:

After that follow the article below to Convert from X to Pro:

Thank you.

#4

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