This sh*t happens each time

Can’t edit my post, because this happens each time with Cornerstone. It works time to time, I don’t know why. I’m tired, why you can’t fix it already?

Hello @Beissembayev,

Thanks for writing in! Could you please update to the latest versions?
Our latest versions are:

  • X theme 6.3.8
  • Cornerstone 3.3.8

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

If nothing is working, please provide us your WP credentials in a secure note so that we can investigate further. To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Please let us know how it goes.

I’ve downloaded x package from themeforest. It’s still 6.3.6 and 3.3.6

Hi @Beissembayev,

You should be able to update from wordpress dashboard.

If you haven’t validated yet, please validate your theme then check under Dashboard > Updates and click on check again.

You should be able to see something like this

If this doesn’t help, please provide us wordpress admin login in Secure note.

Thanks

Ok, I’ve updated the theme and the plugin. But, it still show me stripes instead editable blocks. I had to clear the cache and refresh the page several times via ctrl+F5. And I repeat this each time when I decide to edit any page with Cornerstone. Is there any fix for this issue?

Hi @Beissembayev,

Can you please provide us your WP credentials in a secure note so that we can investigate further. To know how to create a secure note, please check this out:

Thanks

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