Hi there.
I’m activated, X and TheGrid are on the latest version, but I can’t access the Skin Builder.
Hi there.
I’m activated, X and TheGrid are on the latest version, but I can’t access the Skin Builder.
Hi,
Would you mind providing us with login credentials so we can take a closer look? Please provide following information:
Set it as Secure Note
For the mean time kindly review the link below
Thanks
Secure Note attached.
Hi There,
Thank you for the credentials, Some of the files on your Grid extension might have been corrupted.
Please delete the Grid plugin via FTP (/wp-content/plugins/) and re-install it under Pro > Overview > Extensions. You won´t lose your grids because they are stored in the database and not in the plugins folder.
Let us know how it goes,
Cheers!
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