Hello @charlescthomson,
Thanks for asking and I am really sorry that Cornerstone is not working properly and is showing up error messages. Can understand the frustration when things are not working as they are supposed too. I am glad that you reached out for help. Let me share few solutions. Please try it out and let us know how it goes.
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Go to X > Settings and click on the Clear Style Cache button.
- If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Remove custom CSS and Javascript from the options or Child Theme and test the case.
- Reset your htaccess file by renaming it to
.htaccess-bak
. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
- Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
- Check your
PHP Max Execution Time
and set it for 300 for optimal usage.
- You can try increasing your PHP Memory limit. You can do this by editing your wp-config.php file which can be located under the root of your WordPress installation.
Add the following lines into that file.
define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You can add it before the line
/*That's all, stop editing! Happy Blogging. */
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.