We are sorry that you felt that way. I see that you purchased the theme on April 10th and it has been a month, I wonder why now you ask for the refund while you have a month to test and find out that the theme is hard to learn for you?
I also, want to mention that we are here to help you if you have problems using the theme, we will do our best to help you get started. Meanwhile, I suggest that you check our Knowledge Base overview page which had valuable information regarding the theme usage.
If needed we will ask our leadership team to contact you if you insist on a refund.