Renew sidebars working in Safari but not Chrome

Strange things with Safari and Chrome since I just updated to the latest version of X. In Safari my fonts look extra large and my sidebars show up in the right place. In Chrome my sidebars show up at the bottom of the page (wrong place), but the fonts look like the right size. Any idea how to correct these issues? Thanks.

Hi there,

I tried to check your license page to find the URL of the website you are talking about, but unfortunately, you have many licenses and I am not sure which website you are talking about.

Would you please kindly follow the steps below:

  1. Go to X > Settings and click on Clear Style Cache button.
  2. Clear your browser cache, and check the case with another machine and another browser.
  3. Make sure that you used the Font Manager for the fonts.
  4. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  5. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  6. Remove custom CSS and Javascript from the options or Child Theme and test the case.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

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