Page content not formatting properly on upgrade from Pro 4.x to 5.1.1

Support
#1

I am upgrading X on a staging site and an existing content page is not formatting properly.

Here is the page that is not working properly:
https://staging.fbwct.org/programs/snap-outreach/

Here is the live page that still works fine:

I have been upgrading other sites the past few days and all have worked correctly.

thanks for any tips
patrick

#2

Hi there,

please kindly make sure that you purge the cache if you have any plugins regarding that. And if you have any minification plugin disable it as the X is already minified stuff by default.

Also, I suggest that you check for a possible plugin conflict by deactivating the 3rd party plugins and see if it fixes the issue.

For more information:

Thank you.

#3

I do not have any caching plugins installed, I turned off CloudFlare caching and deactivated ALL other plugins besides Cornerstone and the problem persists.

I have attached login details to be able to login and do any testing that might help.

Here is the page that is failing:
https://staging.fbwct.org/programs/snap-outreach/

Thank you!

#4

Hello There,

Even if you do not have caching plugin, CloudFlare is serving a cached version of your site. Please login to CloudFlare and purge everything. For best results, please apply the suggested CloudFlare settings from this link: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

Please let us know how it goes.