My developer tells me he is unable to register Pro with the license key I provided to him. He says he gets a message reporting another theme is in use with the key.
Here’s what he reports:
Encountered a problem.
Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.
When I look at licenses on your site, I see Two Pro licenses: one for production (registered and in use). Another (it says converted from ThemeForest, and that nothing is registered).
Do I need to purchase another license? What’s the story?