Menu problem with pro in explorer 11

Support
#1

Hi,

I searched for the existing topics on this subject, but couldn’t find this specific problem.
I use a menu bar with the option ‘hide initially’ on the main page https://www.huisartsenpraktijkindepijp.nl.
It should pup up in the beginning of the white space. Like in chrome e.g.
In explorer it does noet work. On the other pages the bar is like https://www.huisartsenpraktijkindepijp.nl/contact.

I have to solve this problem, a lot of people still seem to use explorer. Can you help me?

#2

Hi,

Can you confirm that you are fully updated? (Theme and Plugins)

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

#3

Yes, it has the latest update of pro (1.2.3). Can you give me advice?

#4

Hi There,

Unfortunately, this is a known bug for IE11. Our developers are aware of the issue already and we will you know once a fixed has been added. Thank you for understanding.

1 Like
#5

I’m also trying to solve IE11 problems and can confirm that your menu isn’t showing.

#6

Ok, thanks, hope they can resolve it.

#7

ok, thanks

#8

Our devs are working in it.

Thanks

#9

Hello,
I wonder if there is some progress in the ‘hide initialy’ menu-feature in explorer’?

kind regards, Astrid

#10

Hi Astrid,

Sorry this hasn’t been fix yet. It is still in our queue along with other bugs.

Rest assured this will be fixed soon.

Thanks

#11

Hello,
I wonder if there is some progress in the ‘hide initialy’ menu-feature in explorer’?

kind regards, Astrid

#12

Hey Astrid,

I checked our issue tracker and there is a recent progress. It’s a big step in fixing sticky bar issues. The fix might be available in the upcoming releases. Please stay tuned for updates. For more details about our current development cycle, please see https://theme.co/apex/forum/t/bug-fixing-usability-update/26811

Thanks.