Mailchimp API doesn't save

[MaceInyerFace]

Hi ~

I searched the forum and came across a couple of similar topics, but none had a real solution in the comments.

• my wordpress, php, pro theme, plugins etc are all up to date
• using a child theme

Per the debug.log, this is the error it’s throwing after I try to save the API key within the Email Forms admin area:

Notice: Undefined index: detail in /home/mrvarchitects/mrvarchitects.com/new/wp-content/plugins/tco-email-forms/email-mailchimp/functions/provider.php on line 157

Here are lines 147 - 165:

//
// Validate the API key
//

function validate_api_key( $key ) {

try {
  $mc_api = $this->make_api_wrapper( $key );
  $result = $mc_api->get('');
  if ( array_key_exists( 'status', $result ) ) {
    throw new Exception( $result['detail'], $result['status'] );
  }
} catch ( Exception $e ) {
  $result = new WP_Error( 'tco-mailchimp', sprintf( __( 'Error while attempting to validate API key: [%s]', '__tco__' ), get_class( $e ) ) );
}

return $result;

}

Specifically, this is line 157:

    throw new Exception( $result['detail'], $result['status'] );

Any insight you can provide would be extremely helpful.

Thanks,

[ruenel]

Hello There,

Thanks for writing in! This isn’t an error message. It is only a PHP notice which you can turn off by disabling the debug mode. You can do this by opening wp-config.php and adding

define('WP_DEBUG', false);

/* That's all, stop editing! Happy blogging. */

And then make sure that you have set up the mailchimp api and the email forms setting correctly. Please check out this article: https://theme.co/apex/forum/t/extension-email-forms/82

Hope this helps.

[rad]

Hi @MaceInyerFace,

I noticed that you bumped the thread, please let us know if you have questions related to this.

Thanks!

[MaceInyerFace]

Hi ~

I thought I had figured it out, but no go.

I wasn’t too clear in my original post, I suppose. “API DOESNT SAVE” means that it won’t save after I plug it into the mailchimp API input field. I hit save and then it flashes - the page comes up blank.

The error message I posted is what i believe is causing the issue. So I was looking for insight into the actual error message, not that it was displaying the error message. I turned on the debug log and messages on purpose.

[ruenel]

Hey There,
​
​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look?

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
Thank you.

[MaceInyerFace]

Thanks for looking into this.

[christian]

Hey @MaceInyerFace,

I confirm the issue in your site. Your host most probably could not connect to MailChimp server. Please check with your host if cURL is working, and allow_url_fopen is enabled.

If that does not help, please give us FTP access so we could troubleshoot deeper.

Thanks.

[MaceInyerFace]

The issue ended up being due to Mailchimp. My website is on a shared hosting plan and the IP address was blacklisted by Mailchimp.

Hopefully this tidbit will help someone in the future.

Thanks again for your help,

[christian]

Thanks for sharing the cause of the issue, @MaceInyerFace. This would surely help.