Mail Forms doesnt work

[onefoursix]

re: https://onefoursix-dev.co.uk/wills/

See screenshot - the mail form at the bottom, which is linked to MailChimp doesn’t work. It sort of times out and doesn’t do anything.

I will send login details in a private post.

[paul.r]

Hi @onefoursix,

This is a known issue with the plugin that hasn’t been fixed yet.

You can try ConvertPlus plugin for now

ConvertPlus | Themeco Docs

https://www.convertplug.com/plus/docs/

Thanks

[onefoursix]

Wow ok - that is incredibly frustrating. When is it due to be fixed??

We have designed this into the site, and will completely delay us sending it live.

[lely]

Hello @onefoursix,

We are sorry for the inconvernience this has caused you. Unfortunately, we can’t promise an ETA. We do recommend to use an alternative at the moment. Thank you.

[onefoursix]

Really disappointing. Nothing has been communicated at all. So this essentially creates us more work before we can go live.

Communicate to your users. Issues like this push use towards elementor.

[rad]

Hi @onefoursix,

It’s known issue with Email forms plugin and nothing related to the builder, it will be the same even if you use another builder. We’ll still recommend using other alternative even if you use another builder. Though it’s already added to our issue tracker since last year (December), since it’s a complex one then we couldn’t really tell when it will be fixed.

I really love to help and even wish to provide a workaround, but this one is above our capability as forum support, please stay tuned for future updates.

Thanks for understanding.