License transfer from unpaid clients

[binktmedia]

I bought 2 licenses for 2 different clients we have (late October and late November), turn out they haven't paid us for their site. As we bought the Theme X licenses under our account, can we recover them and use them for future clients?

[christopher.amirian]

Hi there,

As you bought the licenses and the licenses are registered in our system under your name, we consider you as the owner of the licenses.

You will be able to change the domain name from the licenses page of your Themeco Dashboard and assign another domain to them and use the validation process for the newly added domain:

Setup - Product Validation

This article was last updated on the September 8, 2017. In this article we'll take some time to discuss product validation in X, Pro and the benefits that come along with it. You do not need to validate your product in order to continue using it (will simply need to update the theme manually), however doing so will unlock many great features including automatic updates and access to Extensions. Without further ado, let's get down to it! What is Product Validation? With regards to X, Pro and…

Thank you.

[system]

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