Hi There @carriejordan
Thanks for writing in! Upon checking, I see that you have few licenses and site URLs, so I'm not sure which site that you're referring to.
If you're using a caching plugin, make sure to purge your server cache and also clear your browser cache before testing. Often, it could be due to a plugin conflict as well. You can disable your 3rd party plugins and re-test your issue to confirm that.
Also we have a separate guide on utilizing font manager, which you can review (https://theme.co/apex/forum/t/font-manager/101).
In case if you're still having issues, provide us with an example page URL to check your issue further.