Email forms not working

Hi there,
We are using the Pro Email Forms Add. We use Mailchimp.
There are two places on the site that use the forms.

Homepage: https://getboober.com/ uses [tco_subscribe form=“311”]
Once you’ve filled out the form and click submit, the button goes dull and there’s a weird circle with a line through it which makes it seem like the email wasn’t correctly submitted. What is more the message that should read “Thank you! Check your email” doesn’t appear.

Refer a friend page: https://getboober.com/refer-a-friend/ [tco_subscribe form=“1259”]
This form is supposed to redirect the user to https://getboober.com/refer-a-friend-discount/ but nothing happens when you click submit (same as the homepage) We’ve tried using both shortcodes below and they react the same way.
[x_subscribe form=“1259”]
[tco_subscribe form=“1259”]

Mailchimp is correctly integrated - or so I believe.

Thanks for your help!

Hi @INcroatia,

Thanks for writing in.

I’m able to reproduce this issue on my installation and I also added this to our issue tracker. For the meantime, you can try another alternative like ConvertPlus. Please check it here https://theme.co/apex/forum/t/extension-convertplus/66

Then simply add the Convertplus as shortcode as well.

Thanks!

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