Demo Site Customization

Support
#1

Hi
I am trying to customize the Agency demo site. During the process, i have encountered the following issues:

  1. Top menu bar. I am trying to hide the top menu bar however i am unable to do so. When I go to the Theme customization panel and try to remove the menu bar an error message is showing where the menu bar sits.

If we determine that we cannot hide the top menu bar then we need to be able to display the Guides (a renamed “News” page), Case Studies, and the search modal. However, the search icon does not resemble the demo site’s search icon.

  1. The posts on the Guides page display funky text as in the figure below:

This issue appears to be more pronounced in posts that include block items (ie those elements that are inserted from the Templates section of cornerstone).

  1. Guides/News page customization is not accessible. I am uncertain how to remove/hide the areas of the page marked with arrows on the figure below:

  1. The post carousel displays only 2 posts as oppose to displaying all featured posts.

Looking forward to your support on these.

I am adding in a secure note site information and access credentials for your convenience.

#2

Hi There,

Thanks for writing in!

Please find my answer in points.

  1. You are using uber menu plugin for the menu. Please disable it and use core WordPress menu if you are not really don’t need uber menu. So that the search but can display correctly.
    There is no option to disable top menu.

  2. I count replicate the issue in your website, can you please tell me in which page or post you are having the issue.

  3. To remove those section please go to Appearance - > widget and remove the widget you want from the main side bar.

  1. Your post carousel set to 2 please change it to what ever you want the number.

Hope this helps.

#3

thanks for the quick reply. As for point #2, if you go to the Guide page and scroll through the posts (without opening one) you will notice that some of them display the funky text found in the image i attached). I am not certain why it appears.
As for your other recommendations, i will give them a try and will keep you posted.
Thanks for your continued support on these issues.

#4

Hello There,

Thanks for updating in!

I have checked the pages and I could not find or see the funky texts.
http://new.support.scholabrate.com/guides/
http://new.support.scholabrate.com/guides/page/2/
http://new.support.scholabrate.com/guides/page/3/
http://new.support.scholabrate.com/guides/page/4/

By the way, I noticed that you are using CloudFlare. Please login to your CloudFlare account and purge your site cache. For best results, please make sure that you are using the recommended CloudFlare settings: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

You may also need to clear your browser cache and test your site again.

Please let us know how it goes.

#5

thank you for this. I will keep you posted

#6

Thank you. Let us know how it goes.

#7

Ok. I looked at some of the suggestions and implemented some. However, some issues still remain. I will list them below:
1 - the search modal in the top menu bar. I was not able to either delete it or to make it look like the Ethos Search Modal.
2 - there is an issue in the presentation of the posts. In particular the post titles are presented correctly on the page however the post content summary is incorrect. Please see this page for example http://new.support.scholabrate.com/guides/page/2/ . Most of the post on this page show identical post summary — and they should not.
Also, the post titled: “Logging In and Out of Your Account” is showing funky text Please see page link.
3 - I have been reading many Q&A posts about hiding the date and time stamp on posts but could not really understand them (hope to get your assistance on these)

#8

Hey @Pichhadze,

  1. This is because you’re using UberMenu. Please disable UberMenu as suggested previously so you will get the native X navigation design. If you wish to continue using UberMenu, you will need to style it. Please see UberMenu’s usage instruction here.

  2. This is because you’re using Cornerstone for your posts and Cornerstone content is not supported in excerpts so you only see the shortcodes displayed.

You will need to use the Manual Excerpt in this case so that will be displayed instead of your content which was built in Cornerstone. To learn how to add manual excerpt to your posts, please see this article.

  1. To hide the date, please add this code in Appearance > Theme Options > CSS 
.entry-date,
.p-meta>span:after {
    display: none;
}

If you have additional questions, please open a new thread for each topic in order to avoid confusion later down the road.

Hope that helps.

#9

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