Cornerstone not fully loading cannot modify pages

Hi guys for website

http://www.seobaliwebdesign.com when I go into wordpress and want to edit a page or post cornerstone does not fully load and I cannot edit pages.

wordpress is on the latest version as is cornerstone. It has been going on for days. I am over it

Thanks

Rod

Hi There,

Thanks for writing in!
As you haven’t shared the user name for the login c an’t check what exactly is happening in your site.
I would like to recommend you few troubleshooting process for a possible fix.

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS, Javascript and templates.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
    define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );
    Hope this helps!

user name seobaliwebdesign

Hey Rod,

It looks like you didn’t deactivate your caching plugin to test. The issue was coming from there. I deactivated W3TC plugin and Cornerstone now works.

This does not mean though that caching plugins are bad. You will just need to configure them correctly. Please follow our Performance guide at https://theme.co/apex/forum/t/customizations-performance/210

Thanks.

Which caching plugin do you recommend with cornerstone

Thanks

Rod

Now I cannot update any of my blog articles in cornerstone. HELP!!! Why can I no longer modify or create blog articles using cornerstone. Rod

Hi Rod,

You already have the W3 TOTAL CACHE, you can follow the guide we provided here. There is a W3 TOTAL CACHE section in there.

Please navigate to X > Settings > General make sure the Posts is turn On (green light)



More details here about that new feature Permission manager

Cheers!

WOW This is getting worse and worse

YES I HAVE CHANGED THE SETTING SO CORNERSTONE WORKS ON THE BLOG POSTS AND NOW THE DAME PAGE WONT LOAD WHICH WAS THE ORIGINAL PROBLEM.

IT GETTING WORSE AND WORSE. I JUST WANT TO MAKE A SIMPLE UPDATE THAT WOULD TAKE NO MORE THAN 2 MINUTES AND IT HAS TAKEN 2 WEEKS. WHAT A CRAP PRODUCT.

Hi,

It was the w3 total cache plugin that was causing the issue.

I excluded cornerstone js files from minification and that fixes the issue.

No need to minify those files as they are already minified by default.

Kindly check in your end.

Thanks

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