Convert Plus

Support
#1

Hi

Please see attached screenshot.

All my popups from this plugin act the same way. After entering name and email address and pressing SUBMIT, the loader just loads forever. It does not come with the succecfull message nor does it close it self? But the info do get registeret in my mailster plugin.

But it is very annoying that it does not close it self…

Please adivce. If i contact ConvePlus they will ask for a licens. Please help me…

#2

Hi there @hrohibil,

Thanks for writing in!

Could you post a link to a page in question where we can test this?

Thanks!

#3

The homepage
Https://creativevfx.net
Here you scroll down until a slide in appears

Or in the about page at the bottom click on the newsletter button and a popup will appear

#4

Hi there @hrohibil,

I’ve tried to take a look for you, but get a 403 https://monosnap.com/file/b1q4DKhxnTcyH7NunhsImQL8Hi4stO# and a notice that SSL is setup incorrectly with the certificate not being valid for the domain.

Thanks!

#5

Hi Jack

Thanks for getting back to me. Its because the site url is without the www. So please visit https://creativevfx.net

Thanks

#6

I really want this to work

#7

Please don’t post the same topic twice. We’ll answer you in your other thread https://theme.co/apex/forum/t/convert-plus-not-closing/11928/5

Thanks.