Content dock extension opens again after refreshing page (even after clicking close button)

is it default behavior for the Content Dock extension to reopen after refreshing the page, even if the user has previously clicked the (X) close button?

i’m hoping for the content dock to not re-open for 30 days (or something similar) if the user has already clicked the close button.

I see in the plugin options there is a setting for “Do not show again” cookie timeout (%)" - but I would prefer not to have this text on my pop up.

site: https://tinyurl.com/y7snftsl

thanks

Hello There,

Thanks for writing in! We apologize for this issue that you are having. At the moment, there is a known bug in the latest release. That option “Do not show again” cookie timeout (%)" is not working as of this moment. Our developers is already aware of this issue and they will be providing another release update that will fix this issue soon.

Thank you for your understanding.

Is the known bug you’re referring to only related to the cookie timeout option?

i’m hoping for the content dock to not re-open for 30 days (or something similar) if the user has already clicked the close button.

As of now, the pop up immediately reappears after you refresh the page (even if you previously clicked the close button).


Hello There,

Thanks for updating this thread. I also happened to respond your other thread related to this issue.
Please check it here: https://theme.co/apex/forum/t/sidebar-content-disappears-behind-footer/22272/

Regards.

Thanks. The duplicate post you’re referencing was posted by mistake.

If you need anything else please let us know.

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