Hi Guys,
Im afraid to say that i just keep finding issue after issue with your theme and after just taking on board another website for a client it has me extremely worried. I have also recommended your theme to a few other who i know have now purchased it.
On fresh new sites i am seeing issues where you are trying to drag an element such as a or text on the page between other elements and it simply just going where it likes and not in the highlighted position that i have put it in.
Also another issue i am seeing is my pro header in safari. The text looks fine in google chrome and then in safari it just looks thin and weird. For example you can see this on my Newsletter button in the header.
Another issue is that that my background video in the pro header just does not resize correctly. Sometime when pulling around the size of the browser to something smaller, it only show part of the video and when stretching it back out the video stays the smaller size of the browser and fills the rest with the background colour for the header instead of responsively resizing. It will fill the area again only when the video loop refreshes!
I am hugely starting to regret purchasing this theme as time after time i am seeing issues that should have nothing to do with adding little bits of code to fix. It should just work out of the box and i’m getting so frustrated to point now of thinking about asking for a refund for every purchase of PRO and XTheme and moving to something else which would be awful since i have spent the last year doing several websites.
To see the site that i am referring to, you will have to enter the following into your local host file and clear your browser cache and flush your dns as i am building it ready to replace a live site:
77.104.134.196 snhs.kirklees.sch.uk
The issues mentioned above must be bugs and not just effecting me as i have several clean sites that experience this. I do appreciate all of the support but i think that you have a very broken theme at the moment. Do you have any ideas how to fix the above?