Blog does not show blog posts

Dear Themeco Support Theme

Our blog does not load blog posts anymore. We updated WP, x-Theme and Plugins yesterday and also switched to SSL. Since then we are having Problems. The blog was customized by a developer.

Would you mind taking a look at this?

Thank you
lypa

Hi lypa,

It seems that some of the URLs on your site are not yet updated to https links which might be causing the issue.

You may use the Better Search and Replace plugin to do this.

Then search for http://www.morga.ch and replaced it with https://www.morga.ch.

Also try searching for http:\/\/www.morga.ch and replace it with https:\/\/www.morga.ch.

Please make sure to backup your database before doing any changes.

Let us know how it goes.

Hi Jade

Thank you for helping. I replaced the URLs in both ways now (did the 1st one before). But it still does not show blog posts for neither the blog (https://www.morga.ch/aktuell) nor the portfolio section (https://www.morga.ch/tipps/).

Though it does show the sub-sections of our blog (https://www.morga.ch/aktuell/unsere-aktivitaeten/, https://www.morga.ch/aktuell/morga-produkte/).

Would you mind taking another look at this?

Thank you,
lypa

Hi again,

I did some tests and the issue got fixed when I deactivated your child theme and activated the parent theme, it seems like there are customization in your child theme which is breaking the theme, please review your child theme files and remove the conflicting code. The code you’ve might now be outdated, you can either update the code or remove it.

For now I’m activating your child theme back since it’s your live site.

Cheers!

Hey Lypa,

As @Nabeel pointed out, the cause of the issue is coming from your child theme which you said has been customized by a developer. You will need to contact the developer or hire another developer if the previous one isn’t available.

Please note that we do not have support for customization issues.

Thank you for understanding.

Hi there,

thank you for helping. We are still trying to find out what slows this down with a developer. Blog posts are showing now, but everything is very slow.

Kind Regards,
lypa

Hi lypa,

To find out the cause, you can test for the following:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If this doesn’t help then I’d suggest you to follow this article: https://theme.co/apex/forum/t/customizations-performance/210

Hope this helps!.

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