Hey Kim,
We’re not lessening our support in terms of quality. Custom coding though is really outside the scope of our product support ever since. Please see our Terms. Even if it’s outside the scope, we still went above and beyond anyway especially in the past. Because of that, we received a lot of custom development request and we kept on doing that and in the end, it became unmanageable and it had negative impact on us including degrading our response time. I hope you understand.
Your questions in this thread though are not outside the scope of our support since there are options for that.
Regarding the alignment, you do not need CSS. You only need to remove the p tags wrapping your text. Because the p tag has a bottom margin in our theme, it causes unwanted space in the accordion. In the future releases, this might get addressed.
Regarding the colors, our elements do have color options. Here’s the screenshot for the Accordion element. You can learn more about the Accordion element at https://theme.co/apex/forum/t/elements-accordion/24717
Also enable the Advanced Mode under Preferences so you get more options.
Hope that helps.