About "Revoke"?

I have X for about years tbh. I was using it on a website which we completely resetted everything about it.
Now i wanted to use my X on another website but it says
“Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.”
Only thing i found out is changing production website from old to new one under licenses tab. Still not working ;(
How can i deal with this?

Hi,

Thanks for writing in!

You also need to revoke from your site.

For more information kindly refer to the link below

Hope that helps.

Thanks for fast reply. ehmmm. how do i revoke from a website that does not have X anymore? :confused: Its even don’t have wordpress…

HI,

In that case, can you provide us your Purchase Code in Secure Note(key icon). I’ll forward it to our management so they can unlink it to your old site.

Thanks

I just done it. Thanks for help

You’re welcome!

How do i know i can use my X again, will you inform me somehow? Happy new year!

Hey there,

Thanks for providing the details. I have now completely reset the license, leaving you free to use it again. Let me know if you still have any problems.

Happy New Year!

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