A problem repeatedly occurred on

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#1

I am getting the following message when I try to load a page from my phone. I can get it to load fine on desktop. And if I wait long enough on a phone the page will load and then it gives an error message when I try to click on a letter at the top.

Page URL is https://hanjamfitness.com/the-hybrid-joe-program/movement-library/

Any thoughts?

Thanks!

There is also

A problem repeatedly occured
#2

Hello @hanjamfitness,

Thanks for asking. :slight_smile:

On my end, I don’t see the error message. I tested on Chrome responsive simulator and my Android Phone but not getting the error message. Here’s a screencast that I recorded on my Android Phone. https://cloudup.com/cdlF_nurU0O

Please try clearing cache and see how it goes.

Thanks.

#3

Hi Prasant,

I forgot that it is a members only page so you won’t be able to see it without logging in. I will send your log in credentials in a secure not.

Thanks!
Ashley

#4

Hi There @hanjamfitness

Upon checking your server configurations, I see that your current PHP memory limit is set to 300MB which could be a possible issue.

Could you please try following our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935) and increase your PHP memory limit to see if that helps.

If that doesn’t help, enable your WP_DUBUG mode by following this guide (https://codex.wordpress.org/WP_DEBUG) and re-visit your page to see if you’re getting any PHP error messages.

Let us know how it goes.
Thanks!

#5

Hi @mldarshana,

I increased to 512MB as you suggested and it seems to be working.

2 things: 1 - can you check and confirm it works for you?
2 - do you have another suggestion to display a page like that that would require less load time?

I tried using the module pop up but it was giving me errors and not working so I switched to the layout you see.

Thanks!

#6

Hello @hanjamfitness,

Thanks for updating the thread.

  1. I checked the website and can see that now PHP memory limit has been increased. I then cleared the cache so that the cached resources are not being loaded. However, on my end I don’t see the error message as mentioned in the ticket. In fact page is working fine on my end. Here’s a screencast.

  1. Load time: Indeed the load time is on the higher end and it does take time to load the page. Part of the reason is that the page has lot of iframe codes which are being used to embed YouTube videos. I ran a test audit on Google Chrome. Good thing is that in the test audit page has received fantastic score on SEO front. I am sharing a screencast of the test result.

To optimize the load time I suggest you to take advantage of On Demand loading of YouTube videos. To learn more about this, please take a look at following resources.

https://www.mainstreethost.com/blog/light-youtube-embeds-faster-page-load/

https://www.labnol.org/internet/light-youtube-embeds/27941/

You can also use tools like Pingdom or GTmetrix to test page load time and suggestions on optimizing page load time.

https://gtmetrix.com/

If you would like to learn more about Chrome performance audit tool, please take a look at following resource.

https://developers.google.com/web/tools/lighthouse/

Thanks.

#7

Thanks so much for your help!

#8

You’re most welcome!

#9

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