X Theme validation in localhost

Support
#1

I have installed my X Theme in localwp.com. I setup the staging site, i put the licence and enter it´s validated, but when i recharge the page or i go to another section of the panel the validation doesn´t save.

#2

Hi Francisco,

Thanks for reaching out.

This is usually due to database and its caching where it doesn’t retain the data. Unfortunately, this isn’t something that can be fixed through WordPress or the theme. But if you can provide a URL where we can access your site (given that you make your local site accessing through internet), then maybe we can check and test. But we can’t promise any solution since always system related.

You can provide the URL and login credentials in the secure note as shown in this screenshot.

Thanks!

License not validating on one of my sites
#3

Fixed. I worked in the database and the problem was resolved. Thanks for your help

#4

@HumanidadAlfa,

We are glad that you are able to fix your issue.

Thank you.

#5

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