Unable to view a section of text in Cornerstone

I am unable to view or edit the text
size that says “THERE MAY BE AN ALTERNATIVE” . I want the lay out & text size on mobile devices to replicate the lay out on a laptop as per the lower screen shot (not in wordpress) although I want “THERE MAY BE AN ALTERNATIVE” to be in the same size bold text as “EXPLORE YOUR PROPERTY OPTIONS”

Thanks, Drew



Hello There,

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Go to X > Settings and click on the Clear Style Cache button.
  3. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1
  4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS and Javascript from the options or Child Theme and test the case.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
  7. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

Let us know how it goes!

Thanks Thai,
I carried out out steps 1, 2 & 4 with no success. I am still unable to or edit the text “THERE MAY BE AN ALTERNATIVE” . Can you pleas help with the other steps as they are a bit to technical for me.
Regards Drew

Hi @mypropertyoptions,

Please ignore #3, your site doesn’t have active Rocket Loader and CF. And it doesn’t look like permalink related. Let’s first focus on CORS issue, these are the errors I’m getting:

Failed to set referrer policy: The value '' is not one of 'no-referrer', 'no-referrer-when-downgrade', 'origin', 'origin-when-cross-origin', 'same-origin', 'strict-origin', 'strict-origin-when-cross-origin', or 'unsafe-url'. The referrer policy has been left unchanged.

Access to Image at 'http://www.mypropertyoptions.com.au/wp-content/uploads/2016/07/Housebg.jpg' from origin 'https://www.mypropertyoptions.com.au' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://www.mypropertyoptions.com.au' is therefore not allowed access.

Please install Better Search Replace plugin and replace this http://www.mypropertyoptions.com.au/wp-content/ with https://www.mypropertyoptions.com.au/wp-content/ from all tables. Then flush your permalinks by re-saving it in Admin > Settings > Permalinks. There are many MIXED errors due to CORS and let’s focus on that issues first :slight_smile:


Hi Rad,
I installed the Better Search Replace pluggin & replaced thet url from all tables but need help with flushing & resaving the permalinks. Hope you can help.:slightly_smiling_face:
Kind regards, Drew

Hi Drew,

To flush the permalinks you can just go to (WordPress Dashboard > Settings > Permalinks) then click on “Save Changes” button, that’s all.

However, this issue isn’t related to permalinks, I’ve updated the text element you had in both rows with the text THERE MAY BE AN ALTERNATIVE, after the end of the text there were many empty lines, I removed these lines and this seems to fix that problem.

Also, I’ve added font-weight: 600 to the element style as in this screenshot:

That’s to make the text bold as you want.


Thanks for your help Alaa. Now I’m having trouble moving the classic element text “Explore Your Property Options” closer to the top button that say " Click here to get a fast offer for your property" as I am trying to them both to appear on the screen for all devices when someone lands on the page.
Kind Regards,

Hi Drew,

It’s because you have <br /> tags on your HTML code added to the classic text element. You nee do remove them to remove those space above.

Further, we have some predefined CSS classes you can apply to your heading tags to control spacing around. Please refer to our element spacing guide here (https://theme.co/apex/forum/t/customizations-element-spacing/211).


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