Translation Issue Main Menu and Footer

[SGD]

Hi, we have installed WPML for the translation of our site but we cannot translate the menu or footer. The message shown is “Failed to create the header”
Can you please let me know how to proceed? Thank you

[prakash_s]

Hello @SGD,

Thanks for writing to us.

Please check out this thread https://wpml.org/forums/topic/translating-header-of-the-theme-pro-from-themeco/ this should help you in translating Header and Footer using WPML.

Also, see Translating footer doesn’t work

Hope this helps!
Thanks