Theme wont upload to WP

Support
#21

Hi @patrickskrow,

What we’re trying to say is that the theme is now using its own Theme Options instead of the customizer, but some options are still in customizer like site icon, identity, and so on. But, are we discussing the same customizer? Because you said there is no way to center a button, add an image to a specific part of the page, it’s never part of the customizer but the builder. Would you mind clarifying the issues you’re getting? Or a video recording.

Thanks!

#22

I m referring to your cornerstone. It operates nothing like it does on my other sites. Please check that it is installed fully. I gave the login info in secure message a few days ago. Please do check because this is taking so much back and forth. The way your theme works now is not good at all. Very difficult to use.

#23

Hi @patrickskrow,

Thanks for the clarification, customizer, and cornerstone and we are unable to confirm the issue due to the confusion :slight_smile:

There is nothing change in button or image alignment even on the older version. It’s still the same as adding a button or image in the column by dragging and dropping it, then align it through section or column’s alignment option, that’s by inspecting the column and click the alignment options.

I created a sample draft page in your suite, with sample button and image with alignment.

But yes, what’s changed is the addition of Advanced mode feature to hide other options to make the UI simpler.

Thanks!

#24

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.

#25

Hello Patrick,

We have moved the Theme’s customizer from Appearance > Customer to X > Theme Options which is dedicated to the theme settings away from the WordPress customizer options and additional settings.

The loading error of the Theme Options is not related to the changes of theme. It is because of the following:
1.) Your PHP needs an update.

Please make sure that you have meet the requirements to run the latest WordPress core. You need at least PHP 7.2 to run WP 5.x.x. For more details, please check this out:

2.) Your outdated WordPress core is not compatible with the currently installed theme version.
Our latest versions are:

  • X theme 7.1.2
  • Cornerstone 4.1.2
  • WordPress 5.3.2

3.) Your PHP Memory limit needs to be increased. ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.