The preview could not load issue --/Oo\--

Hi Rad,

the working site is on a different server, but config is the very same.
If my sysadmin find something relevant, I’ll keep you posted about the issue and (maybe) the fix, so that it can be documented in the KB.

Best regards

Charles

Sure, thanks!

Oh boy, I found it.

And I’m so ashamed. I feel so stupid.

And I’m so sorry guys.

It was Adblock !! False positive on the Frame !!!

So, quick suggestion for the default error message : include the fact that Adblocker software can cause the issue.

Thank you all for your time, patience and professionalism on that one :slight_smile:

I’m glad themeco is offering such an outstanding support !

Best regards

Charles

Glad it’s okay now and thanks for sharing! It’s will be helpful for future troubleshooting :slight_smile:

Quick detail that could matter :

the page name were “publicité Facebook” and “Publicité Twitter”, wich mean “Facebook Ad” and “Twitter Ad”.

I think the combination “loading frame” + “name of content containing a targeted keyword” didn’t help !

Best regards

ps : Ticket closed :slight_smile:

Hi,

Thanks for sharing that.

Have a nice day! :slight_smile:

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