Hallo my friends,
After sending 3 requests asking for some help in the last month I had neither an answer. Even small one.
Taking into account that you are a support department, I am sure that you can design some kind of mechanism that automatically responds requests that (for any reason) you are not going to respond personally. We can understand.
Something like: “check this link”, "give a look to this tutorial "… whatever. Any should be fine.
The absolute lack of response discredits your product and damages the excellent originality of the company’s developments.
Thanks for reading
Hello Luis,
I have checked your profile and you have posted 3 topics. Our support staff were able to respond it already.
- Identical menus (just translation) give different behaviour
- Please HELP with menu
- X Mobile menu in desktop stopped working after X update
What seems to be the issue with SuperFly why you need to access the DB table? Please understand that any modifications of any features of any plugin is already considered a customization. And this is beyond the scope of our support. You may need to contact a 3rd party developers to do the customizations for you.
Thank you for your understanding.
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