Staging updates not working

I’m in process of moving a site to a new host and have therefore created a staging site. I need to be able to validate the license in order to update everything. Everytime I enter the license code and hit enter it goes to a blank page.

Could you please assist?

Thank you,

Hi Stephanie,

Thanks for writing in! First of all, please make sure that you have migrated your site correctly by following our migration guide here (

Then make sure that you’re fully updated including X theme and Cornerstone plugin. You can check the latest version numbers from here ( and update your site if required (

If you’re fully updated, then try to validate your site. If you’re still having issues, please follow our troubleshooting guide here (

Hope that helps.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.