SSL issues on page happening sporadically

[christian]

Hey Steve,

Thank you for providing more details. Let’s stick to the HTML and the Time Stamp aspect this time.

What you read in the other thread is correct. You can’t edit the HTML generated by Cornerstone and you don’t need to edit HTML for replacing HTTP to HTTPS. You must have used a Search and Replace plugin for that. That is what I’m referring to when I said you need to reverse the process which means searching for all https text in your whole website and replacing it with http.

Regarding page/post timestamps, nothing in the products we provide has that feature as it’s already built-in or available out of the box in WordPress. It’s called Revisions. You can learn more about that here: https://wordpress.org/support/article/revisions/

Please just note that doing a Search and Replace and other database operations do not count in WordPress Revision system. It only does record page/post edits.

If this https issue still persists, it is your web host that should help you with that. If it’s not a 3rd party plugin causing the issue, it’s highly likely a database operation of the web host that’s changing http to https in your site.

Hope that helps.

[ErgoArchitecture]

Hi Christian,

Now we’re getting somewhere! That revisions feature is really useful. I never go into the native WordPress editor because I was afraid it would mess with my Cornerstone functionality, but I guess if I just look around and don’t save any changes there shouldn’t be a problem?

Anyhow, what I learned was that we haven’t edited the page in question since October 19th, 2019 and it contains neither the string http or https, so the problem is not our edits as I was already aware. It equally as clearly is not changes to the source code, as at least the page source code is not changing.

One thing that was changing was the URLS in the menu bar which seems to be built on the fly and appended to the page? I’m not sure how to troubleshoot that. But, as you point out, it could be a plugin or the server itself that is changing the code as it is minified, cached, and served.

I am trying to figure out the best way to selectively disable the various suspects to troubleshoot as quickly as possible. The really strange thing is that pages will break, then begin working again without any action from us! This happened to the Custom Homes page on Friday. It started the morning fine, was down for much of the day with https calls, then fixed by the next day.

Thanks for your help!

Steve

[christian]

Hey Steve,

In the past, we have issues with the WordPress Revision. I just tested it now and it includes the Cornerstone content when you restore the revision. I just tested simple text content though and I’m not sure what will happen yet for other elements.

Anyway, my goal of pointing out the WordPress Revision is to show you the history of your content. For other parts of WordPress like the menu, regretfully, there’s no way to track that.

And, I’m sorry to say that we can’t provide further help for your case because:

1. This isn’t an issue with our theme.
2. We do not know the history of your site and all of the setup including WordPress and server configurations.

I’d just recommend that you review my suggestions above and consult with a local web developer to manage your site and so both of you could work closely.

Thank you for understanding.