We are seeing a bizarre backend for the site after upgrading the theme and cornerstone today can you please help me to understand whats happened?
Thanks for writing in!
as we don’t have access to your website, we can’t confirm the exact issue, looks like some files has been corrupted or missing during the update.
Can you please run a manual update of the theme and plugins to check if the issue has been resolved.
Please check update guide for more help.
If that doesn’t help please send us your website details to check the issue for you.
Please provide following information:
Set it as Secure Note
- Link to your site
- WordPress Admin username / password
- FTP credentials
All the best!
this is constantly not working. Even the verification does not work. Even though we have updated the site with the most recent download file from 05.06.2018 its still broken and telling us that there is a newer version of the theme available - where do we access the newer version please? Its not available in here, or via themeforest?
There is a new version of X available. View version 6.1.5
Validate X to enable automatic updates
and our paid for theme verification does not work on the site.
Regarding the backend issue, please update WordPress to the latest version.
Regarding the product validation issue, please try the solutions suggested here.
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