Setup(migrate) license to new URL

Hello,
for our X pro on “Manage your licenses” page,
we changed production URL of WP to new https://cloud/c-and-g.com/ from old https://c-and-g.com/cloud/ (current staging) by using “clone mode” on Plesk WP instance.

then we cannot setup(migrate) license of it using this lisence with below error message,

“Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.”

but also we already setup that old URL to revoke lisence as old is no lisence now.
shuld we wait for few days to setup this migration linsence?
thanks.

Hi @CandG,

Thank you for writing in, this https://cloud/c-and-g.com/ seems to be an invalid URL, I can not access it. Please check and correct it.

Try un-assigning your old URL https://c-and-g.com/cloud/ from your license first, then validate your new URL.

If the issue persists, please provide us login credentials in a secure note so we can take a closer look.

Happy holidays,
Cheers!

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