Revolution Slider Vanished

[Alaa]

Hi @jeremy4

There is no problem in this method, except that you can’t use <?php and ?> in php.ini file. Just use the options value there.

What I recommend here is to make sure define('WP_DEBUG', true); is added to wp-config.php file and try updating Revolution Slider plugin. Let us know if there is any error reported during this process.

Thanks.

[jeremy4]

Hi @Alaa, I tried with and without <?php and ?> and with is the only way myphpinfo.php returns updated values for memory_limit and max_execution_time. The full code for the php.ini file reads

<?php memory_limit = 256M; max_execution_time = 300; ?>

Should I change this?

[paul.r]

Hi,

Please remove the php tags and semicolons.

memory_limit=256M
max_execution_time=300

Thanks

[jeremy4]

Thanks @paul.r I removed the php tags and semicolons, and everything appears to still be working. Memory limit is still 256 and max execution time is still 300. I then went ahead and tried to update Slider Revolution and am seeing 2 Slider Revolutions in my plugins folder. One is version 5.4.6.3.1 which is not prompting for an update, and the other is version 5.4.7.3 which is prompting for an update but not allowing me to update. When I click “view details” I get an error.

[Alaa]

Hi @jeremy4

I recommend taking a full backup of your website, then removing both plugins and reinstall it again from (X > Validation).

Updating Extensions | Themeco Docs

Thanks.

[jeremy4]

Thanks @Alaa, it’s prompting me for validation. Will I be able to validate this staging site with the same license I have for my production site?

[nico]

Hi @jeremy4,

Yes, in your license page, there is an allocation license for staging site.

https://theme.co/apex/licenses

Hope it helps.

thanks.

[jeremy4]

Thanks @Alaa, @nico, @paul.r, @RueNel, @Prasant and @Rad. It appears that this worked on the staging site! Hoping to repeat this with the production site, fingers crossed. Many, many thanks.

[nico]

Hi @jeremy4,

Fingers crossed

Let us know how it goes.

Thanks.

[jeremy4]

I’m currently following the same strategy as done on the staging site. When updating Revolution Slider all went smoothly, but when updating UpdraftPlus the same thing happened. I manually deleted the .maintenance file from my root folder and the site now works instead of showing me the infamous “Briefly unavailable for scheduled maintenance. Check back in a minute,” however, I’ve lost access to my wp-admin panel. When I go to fondudes.com/wp-admin I get a blank screen. When I try to login through the hosting console I get

[paul.r]

Hi,

Try to increase your memory limit to 512M

Please note that you can also update through FTP.

See Manual Plugin Update Via FTP section on the link below.

How to Update | Themeco Docs

Thanks

[jeremy4]

Thanks @paul.r I increased to 512M and everything seems to be updating without problems now. Thanks!

[paul.r]

You’re welcome!

[jeremy4]

@paul.r I’m reading about increasing memory to fix problems like this and I’m coming across some mixed opinions. Is there any disadvantage or penalty incurred in increasing memory to as much as 512M or increasing speed to 300 as I’ve also done? Why wouldn’t all Wordpress users increase both as much as possible in the first place? Is there a trade-off I can’t see?

[ruenel]

Hey Jeremy,

In most cases, WordPress may exhausted your PHP memory limit when more and more plugins and process runs in the installation. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

The PHP time limit on the other differs in every sever configuration. Some set it 30 by default, mostly at 300 and others is less than enough to run long processes which may disrupt plugin or theme features.

Hope this helps.