Responsive Menu Stuck in Open Position

Support
#1

Hello,

The menu that should show at mobile sizes, is stuck open.
I suspect it is a javascript error, but I have been unable to track it down.

The link above is my staging server with the latest version of the x theme and all plugins disabled

Thanks for your help!

#2

Hi,

Please try the following

  1. Remove any Custom an JS script your have added.

  2. Activate your parent X theme

If these doesn’t help, please provide us your wordpress admin login in Secure Note

#3

Thanks! Willdo

#4

Hi there,

In case you are still getting an issue, kindly post the admin details of your site so that we can check your setup.

Thank you.

1 Like
#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.

#6

Hello Malcolm,

I have logged in and inspected your site. It appears that there is a JS error on the page. It is because of this JS code:

<script type='text/javascript'> 
	jQuery(document).ready(function($){
		$('.megamenu').megaMenuCompleteSet({
			menu_speed_show : 150, // Time (in milliseconds) to show a drop down
			menu_speed_hide : 100, // Time (in milliseconds) to hide a drop down
			menu_speed_delay : 100, // Time (in milliseconds) before showing a drop down
			menu_effect : 'hover_fade', // Drop down effect, choose between 'hover_fade', 'hover_slide', etc.
			menu_click_outside : 1, // Clicks outside the drop down close it (1 = true, 0 = false)
			menu_show_onload : 1, // Drop down to show on page load (type the number of the drop down, 0 for none)
			menu_responsive:0;
		});
	});
	</script>

Please have it updated and use this instead:

<script type='text/javascript'> 
	jQuery(document).ready(function($){
		$('.megamenu').megaMenuCompleteSet({
			menu_speed_show : 150, // Time (in milliseconds) to show a drop down
			menu_speed_hide : 100, // Time (in milliseconds) to hide a drop down
			menu_speed_delay : 100, // Time (in milliseconds) before showing a drop down
			menu_effect : 'hover_fade', // Drop down effect, choose between 'hover_fade', 'hover_slide', etc.
			menu_click_outside : 1, // Clicks outside the drop down close it (1 = true, 0 = false)
			menu_show_onload : 1, // Drop down to show on page load (type the number of the drop down, 0 for none)
			menu_responsive:0,
		});
	});
	</script>

Hope this helps. Please let us know how it goes.

1 Like