Product Catalog Thumnail image not the right size

[amaduroh]

In my website https://fincadracula.com the thumbnail images that are showing the full size image instead of the thumbnail size.

For example its showing
https://fincadracula.com/wp-content/uploads/2020/09/p3-square-600x600.jpg
Instead of
https://fincadracula.com/wp-content/uploads/2020/09/p3-square-350x350.jpg

I checked the files and the products do have the thumbnail images of the right size on file.

I tried the Regenerate Thumbnail plugin and it didn’t work. Also deactivated all the plugins, checked the CDN, made sure Wordpress and Themeco (plus all the plugins) were up to date and the problem remains.

So I’ve run out of ideas and would greatly appreciate some help, Thanks.

[ruenel]

Hello @amaduroh,

Thanks for writing in! Normally the product page will display the product image or the catalog image. In your site, you have enabled Lazy Loading and the SRCSETS is active. The product image was displaying the catalog image as well.

Because of SRCSETS, different image sizes will be loaded for specific screen sizes. If you want to disable the srcset feature, kindly check out this thread:

• Entry Featured Thumbnail Size

By the way, after you have regenerated the thumbnails, always remember to clear all caches (since you are using WP Fastest Cache) when updating so that the newly regenerated images are always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

Hope this helps.