Pro Problems Editing Wordpress Admin

Hi my site is behaving very strangely in the editor. First of all it kept signing me out, then started redirecting to different error message screens and it generally became unusable. I have been through hosting troubleshooting and re-installing, none of which made any difference. Could there be a bug in the 24th October update? It is annoying as basically making the site unusable. I will post login in hidden area. To replicate the problem please go to Headers > Global > Smujy Header > Elements (if it is doing the same as what is happening in my install it will not be possible to add an Element - the screen just flashes). Hopefully you identify what could be the root cause of the problem. Many thanks

Hello Russell,

Thanks for asking. :slight_smile:

Actually the problem is coming from the Permalinks structure that’s there on the website. Under Settings > Permalinks kindly remove index.php from Permalinks or you can select Post name.


Cool. I was hoping it was something simple like that. Will give it a go.

Glad we were able to help :slight_smile:

I am having issue with PRO not loading my content. Classic View and WP Bakery shows my content.


Please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at Please follow the best practices when updating your theme and plugins. See for more details.

  2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, Javascript and templates.

  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

  7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );


This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.