Previews not loading using Cornerstone - sudden issue

Support
#1

I’ve just started getting the annoying “preview could not load” suddenly, affecting most pages, archives and components. This has happened all of a sudden - and I have a meeting regarding this website’s progress later this afternoon… the live site appears to working, but anything within Cornerstone is struggling.

#2

I’ve just deactivated Cornerstone Forms and it seems to have stopped the issue - so there must be a problem within the plugin or something that’s been created with Forms I’m guessing

#3

Hello @underbitestudio,

Thanks for writing to us.

I checked your site on my end, and it is working fine. I tested the page, components, and header as well, and everything is functioning properly on my side. I also tested it in Google Chrome version 149.0.7827.114.
It may be a browser cache issue. I would suggest clearing your browser cache, clearing the cache from the cache plugin, temporarily deactivating the cache plugin, and then checking it again.

Thanks

#4

Hi Prakash, it was an issue with Cornerstone Forms. I had created a pretty simple form within a modal, a few text input and text area fields, and it broke all the pages and archives. Once I deleted that form, everything was fine again

#5

Hello @underbitestudio,

I would suggest you please create a page with the form and share the exact page URL so we can check it on our end.

Thanks

#6

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