I disabled all 3 plugins and still can’t seem to access the layout.
I created a new layout called “Ableton templates” and set the preview and assignment conditions and I am still getting an error.
What else can be done to make this work?
I disabled all 3 plugins and still can’t seem to access the layout.
I created a new layout called “Ableton templates” and set the preview and assignment conditions and I am still getting an error.
What else can be done to make this work?
Hey @dstro003,
Do you have a staging area? Please clone your site and create a staging area instead. It is best that we do the troubleshooting in the staging area. This is to prevent any downtime or issues with your live site. If you are not yet familiar with staging sites, please check this out:
Best Regards.
I can’t seem to create a staging area.
Don’t worry about it though. I took a snapshot of the server and took a backup with duplicator pro.
You can go ahead and make changes to the live site.
Thanks
Hey @dstro003,
I cannot log in using the previously given user credentials. Did you change anything? Please provide us a new WP access then.
Thank you.
That’s really weird. I logged out and logged back in and it wouldn’t let me in.
It did nothing when I added my email and password and clicked login. Did the same happen to you?
In any case I tried logging in an icognicto window and it worked. I also tried in another browser and it worked.
Hey @dstro003,
Can we switch to the parent theme and temporarily deactivate any caching plugins? Because every time I open an archive page, it displays a Cloudflare error.
Thanks.
Yes, you can deactivate any plugins, change the theme, and do anything that you need to get this to work
where you able to find the issues with the theme not working with the archive pages?
Hello @dstro003,
I cannot log in using the given credentials anymore. Can you please update it again?
Thanks.
The login credentials work. I just checked them
I don’t know why it didn’t work but in any case I reset the password so hopefully it will work now.
This thread is getting very long and has been going on for over a month.
Close this one out and I’ll create a new one explaining what I would like.
Thank you
Hey @dstro003,
Great and please explain further on the new thread on what you really want.
Thank you.
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