My site that i just put online is working but has some little quarks

Support
#21

Your answer is unacceptable… My site is live and one of my client just called me to inform me that my site is broken. I explained to him that we are working on the issue. But still the client told that it was very unprofessional for my company website to look like that. Hes going to my competitor. SO please can you try to fix the issue. I would really appreciate it. Attached is the screen shot my client sent me.

Thanks in advance.

Seb

#22

Hello There,

I am another staff checking in. I have checked your french news page (http://prntscr.com/i8frpj) and switched to english page, I encounter your issue at least once while I was testing it. The only explanation to this issue is because of your page loader. Because of the page loader, the grid wasn’t able to fully initialize thus displaying it just like what you have seen in the screenshot.

I would recommend that you find any other page loader so that you can compare the resulting page. At the moment, we may only compare the pages by checking the pages with your page loader deactivated and also when the page loader plugin is active. You should be getting a different result because when the plugin is deactivated, the grid will have enough room to initialize.

Hope this helps.

#23

Hi,

This is the resulkt with the page loader deactivated

#24

Hello There,

The page loader is still active. Could you please deactivate it first so we can test it? For best results, it is also necessary to deactivate your WP Fastest cache plugin.

If still nothing is working, please provide us access so that we can investigate further.

Thanks.

#25

can i give your the login credentials and you go in and look around to fix it?

#26

Hello There,

I have made sure that the LoftLoader plugin is disabled. And then I cleared the WP Fastest Cache plugin. I opened the site in a private browsing mode and I could no longer replicate the issue. I will left the plugins disabled for you to test the your site. Use private browsing mode to make sure that the site is loaded fresh from the server and not the browser cache version.

Please let us know how it goes.

#27

It seems like its working. Thank you I really appreciate it. NOw can i enable back wp fastest cache

#28

Even with the incognito window it did it again…

#29

Hi there,

I checked in all my browsers I can’t reproduce this issue anymore. Have you tried it on another machine? But let’s add some delay, please replace the above code with this

jQuery( function($) {

function do_resize() {
setTimeout ( function() {   $(window).resize();  } , 500);
}

$(document).ready( do_resize );
$(window).load( do_resize );

} );

Question, does the page loads instantly on your end? Because the code will trigger earlier before your browser renders the grid, hence, not working on your end. Try increasing the 500 to increase the delay, 500 is equal to a half second.

Thanks!

#30

It works Thank you very much

#31

Glad we could help,

Cheers,

#32

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