Licence code

Hi! I have make a website on my own sub-domain for my custommer. Now I have replaced it to the right domain because the website is finished. But unfortunately I can’t register the code.

“Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.”

How can I fix this?

Many thanks!

Hey Bjorg,

Please try to temporarily disable your third party plugins then validate the site again.

If the issue persists, please provide us with the license key and admin access to your site in a Secure Note:

Hey Bjorg,

I tried to access the site but it seems to be inaccessible:

Do you have an IP blocker active on your site? If so kindly temporarily disable it.

Please also check the secure note for further suggestions.

Hi, thanks. I have made a fault by typing. I changed it. Is has to be with “ch”

It is fixed!! I think it was bacause of the missing letter. Excuse me!

Glad to hear it’s sorted, Bjorg.

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